LEGAL · LAST UPDATED 19 SEPTEMBER 2026
Arcgent is responsible for the processing of personal data described in this policy. If you have questions about this policy or how we handle your data, contact us at info@arcgent.ai.
We may collect contact details such as your name, email address, telephone number, company, and job title; information you submit through forms, email, or calls; technical information such as IP address, browser type, device information, and website usage; and service-related information necessary to deliver and improve our work.
We use personal data to respond to enquiries, schedule calls, prepare proposals, provide and support our services, manage our client relationships, secure and improve our website, meet legal obligations, and send relevant business communications where permitted. We rely on consent, performance of a contract, legal obligations, and our legitimate interests, depending on the context.
We may share personal data with trusted service providers that support hosting, analytics, communications, administration, and delivery of our services. These parties may only process data under our instructions and appropriate safeguards. We may also disclose data where required by law or in connection with a business transaction. We do not sell personal data.
We keep personal data only for as long as necessary for the purposes described in this policy, including legal, accounting, and reporting requirements. We use appropriate technical and organisational measures designed to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure.
Some service providers may process personal data outside the European Economic Area. Where this happens, we use recognised safeguards such as adequacy decisions or standard contractual clauses, where required.
Subject to applicable law, you may request access to, correction of, deletion of, or restriction of your personal data; object to certain processing; request data portability; or withdraw consent at any time. You may also lodge a complaint with the Dutch Data Protection Authority or another competent supervisory authority.
Our website may use necessary cookies and similar technologies to operate securely and remember preferences. With your consent, we may also use analytics technologies to understand website performance. You can manage non-essential cookies through the available consent controls and your browser settings.
We may update this Privacy Policy from time to time. The latest version will always be published on this page with a revised effective date.
Contact Arcgent at info@arcgent.ai. We will respond to privacy requests in accordance with applicable law.